Results

Samesurf has impacted businesses in compelling ways across a multitude of use cases.

Support and Sales

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29%

Uptick in Sales Conversions vs. Standard Support

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33%

Uplift in Satisfaction Rates vs. Standard Support

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42%

Improvement in Handling Times vs. Standard Support

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28%

Increase in Up & Cross Sells vs. Standard Sales

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40%

Improvement in First Call Resolution Rates

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24%

Uplift in Transaction Sizes vs. Standard Sales

Samesurf delivers incredibly advanced cobrowsing that launches from any device or content format in seconds.

Michael Schwab

Senior Director of Partner Solutions

Healthcare

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31%

Increase in Virtual Care Efficiency Rates

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33%

Uptick in Patient Treatment Times vs. In-Person Visits

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39%

Improvement in Doctor Satisfaction Rates

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29%

Increase in Successfully Completed Health Forms

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39%

Uplift in Overall Patient Satisfaction Rates

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27%

Improvement in Information Sharing Effectiveness

Samesurf is the cobrowse industry leader. It delivers on our client objectives by significantly elevating the user experience while drastically improving handling times and conversion rates.

Tom DeCarlo

Partner

Online Education

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30%

Increase in User Participation vs. Screen Sharing

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31%

Uplift in Teacher Satisfaction vs. Screen Sharing

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41%

Improvement in Exam Results vs. Screen Sharing

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26%

Increase in Info Retention vs. Screen Sharing

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39%

Uptick in User Satisfaction vs. Screen Sharing

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26%

Uplift in Completed Projects vs. Screen Sharing

Samesurf is unlike any collaborative sharing solution on the market. It takes the installs out of screen sharing and eliminates coding from cobrowse to enable a new form of anytime, anywhere interaction.

Jason Corsello

SVP of Corporate Strategy and Development

Online Shopping

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29%

Increase in Sales Conversions vs. Live Chat

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33%

Uplift in Customer Satisfaction vs. Live Chat

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39%

Improvement in Completed Transactions vs. Live Chat

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29%

Uptick in Up & Cross Sells vs. Live Chat Sales

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41%

Increase in Customer Retention vs. Live Chat

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26%

Uplift in Transaction Sizes vs. Live Chat Sales

Samesurf has proven to be a transformative tool in our customer support efforts. Whether it involves educating customers about our products or swiftly identifying and resolving issues, this platform has propelled our support initiatives to new heights.

Julie Solon

Customer Support Manager

Real Time Collaboration

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29%

Increase in Earned Value vs. Screen Share

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33%

Improvement in Virtual Team Productivity vs. Screen Share

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38%

Uptick in Positive Variance vs. Screen Share

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26%

Increase in Info Distribution vs. Screen Share

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39%

Uptick in Project Efficiency vs. Screen Share

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27%

Uplift in Resource Availability vs. Screen Share

Samesurf’s invention of modern cobrowsing signals a sea change for real time collaboration.

Kelley Pidhirsky

Director of Solution Engineering

Virtual Banking & Insurance

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27%

Increase in Conversions vs. Standard Sales

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33%

Uplift in Client Satisfaction vs. Standard Support

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43%

Improvement in Support Times vs. Standard Support

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25%

Increase in Up & Cross Sells vs. Standard Sales

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38%

Uptick in First Call Resolution Rates vs. Standard Support

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27%

Improvement in Transaction Sizes vs. Standard Sales

Enterprise Software for Every Enterprise

Samesurf Pro includes features for conducting sessions from within our Dashboard while Samesurf Enterprise supports direct integrations and a slew of customized options.

Pro

This option includes essential features for the Stand Alone Service.

$40/mo*

Get Started
  • Install & Code-Free Cobrowse
  • In-Page Control Passing
  • HD Audio & Video Chat
  • Upload & Share with 10GB Storage
  • Traditional Screen Sharing
  • High Definition Video Sharing
  • Instant Text & Link Messaging
  • Session Scheduling
  • Comprehensive Analytics
  • Help Center Support

Enterprise

This option includes the Pro Version and Custom Feature Sets.

Custom Pricing

Contact Sales
  • Website & App Integration via REST API
  • Screen Redaction for Sensitive Elements
  • Mobile App Cobrowsing for iOS & Android
  • Solo Tenant & Self-Hosted Cloud Deployments
  • Dedicated Server Based Pricing
  • Interface White Labeling
  • Domain Whitelisting
  • Session Recording
  • Management Portal Access
  • Priority Support & Enhanced SLAs