Best Practice
Operating Systems

Samesurf supports desktop and mobile devices that run Windows, Mac OSX, Android and iOS.

Operating Systems

Browsers

Samesurf functions seamlessly on virtually every supported browser including Internet Explorer, Google Chrome, Firefox, Safari and Opera. For optimal results, we recommend using modern browsers while accessing the Samesurf suite of products.

Browsers

Specific Screen Sharing Requirements
Unlike Samesurf Co-Browsing which carries no installs, screen sharing requires a one-time plug-in on WebRTC supported browsers.
Audio & Video Chat

On supported browsers like Google Chrome and Firefox, we leverage WebRTC technology to enable install-free HD audio and video chat.

Audio & Video Chat

Browsers

Samesurf functions seamlessly on virtually every supported browser including Internet Explorer, Google Chrome, Firefox, Safari and Opera. For optimal results, we recommend using modern browsers while accessing the Samesurf suite of products.

Browsers

Web Connectivity

Online collaboration tools like Samesurf exhibit better performance on higher end broadband connections like cable, DSL & 4G wireless. Users with download speeds 8mbps or higher will enjoy more optimal experiences.

Web Connectivity

Screen Sharing Tips
Screen sharing may expose the leader's entire screen and is likely to require greater utilization levels for bandwidth, GPU and CPU than Co-Browsing.
Co-Browsing on Mobile

Samesurf co-browsing works seamlessly on mobile devices. However and if you answer a phone call during an active session, you may get disconnected from your session.

Co-Browsing on Mobile

Authenticated Sharing

Samesurf enables authenticated sharing on sites that require logins such as Dropbox and SaaS Dashboards. Even though only the leader will be able to interact with these sites during sessions, you should only pass leader control within these sites or apps to people you trust and know well.

Authenticated Sharing