Screen sharing broadcasts the contents of the presenter's screen to other users by continuously capturing and broadcasting mini-snapshots of that person's screen. This form of real-time sharing (1) is CPU, GPU and bandwidth intensive; (2) requires installs; (3) is considerably slower than samesurf co-browsing in terms of rendering speed; (4) amounts to a one-way non-interactive experience; and (5) is highly ineffective on mobile. Samesurf co-browsing synchronizes the pages that the leader and followers visit during their shared browsing experience by simulating the events that occur within those pages on both sides. This patented form of real-time sharing serves as a highly effective alternative to screen sharing apps that (1) requires considerably less CPU, GPU and bandwidth usage compared to screen sharing; (2) includes no installs of any kind for virtually all devices; (3) is considerably faster than screen sharing in terms of rendering speed; and (4) constitutes a multi-way interactive experience that empowers both sides to interact with online content in real-time. For a more in-depth comparison, please visit the Samesurf vs Alternatives page.
Samesurf Co-Browsing holds the following significant advantages over first generation alternatives: (1) no coding, install, QA and/or upfront setup requirements of any kind; (2) co-browsing support for every form of modern web technology including iFrames, WebGL and Hi-Def Videos; (3) ability for publishers to preview co-browsing on their own pages before committing to a purchase; (4) unique feature sets which include passing control within the page via a single click; (5) cross-platform functionality that extends to initiating sessions from mobile devices without installing apps; and (6) shared browsing support for the entire web or a certain subset of domains at the election of the publisher. For a more in-depth comparison, please visit the Samesurf vs Alternatives page.
You can start a room in the following ways:
(1) For Account Holders: Log into your Samesurf account and click the "Start" button to initiate the room.
(2) For Support & Sales: Log into the Samesurf Dashboard and trigger the "Start" button for current and scheduled sessions.
(3) For Websites: Activate the integrated Start button or Hotkey that lives within the publisher’s Samesurf enabled site (which leverages the Samesurf REST API).
(4) For Mobile Apps: Activate the integrated Start button that lives within the publisher’s Samesurf enabled app (which leverages the Samesurf Mobile SDK).
You can send invites by:
(1) Copying and pasting the invite link into any chat or email window;
(2) Sending a web invite via Samesurf Mail or through your own default email service; or
(3) Sending a text message invite via a mobile device.
The list of available features flows from the Features menu that is positioned on the Samesurf Topbar.
To request control, use the Control button to prompt the current leader to either give you control or deny your request.
To pass control as the leader, click the Control button and select a new leader from the user list.
To take back control as the host, click the Control button and click Yes to take back control.
After clicking the Chat button from the Samesurf Topbar, you will be able to send messages to everyone in the room if the in-room chat module is set "To All." In order to send a private message, select a specific user from the dropdown list and send your message to a single individual.
Followers won’t be able to see items on the leader’s screen that are outside the shared browsing tab(s) when using Samesurf Co-Browsing (multiple tabs within that browser will be visible if multiple tab co-browsing is activated). Samesurf’s patented shared browsing technology is much different that alternatives like screen sharing where the risk of exposing sensitive content in the form of extraneous tabs, pop-ups and passwords is significantly higher. With Samesurf co-browsing, users in a shared session are able to follow the leader from page to page as they interact with one another and the same page within a single or multiple browser tabs.
If Samesurf screen sharing is initiated, followers will be able to see the leader’s entire desktop or certain selected windows.
On enabled sites for publishers who have opted for this option, Samesurf has the ability to redact certain input fields from the view of unauthorized parties like support agents. If any user types characters within a non-sensitive input box such as a search field, these input entries will be made visible to others in the room so users are all able to collaborate within those input boxes in real-time.