Help Center

Sign into your Samesurf dashboard by visiting https://dashboard.samesurf.com and logging in with your credentials on any computer or mobile device.

Hosts can initiate sessions by clicking the start button or scheduling future sessions via the dashboard. Any invited guest can join the session by triggering the Invite Link or Join a Session element.

Send out session invitations by copying and pasting the invite link or utilizing the default email service on your computer or mobile device.

Samesurf’s install-free co-browsing technology serves as the core of our patented suite of real-time sales, support and collaboration offerings. Our high-definition visual engagement platform (1080p+) is augmented by the following feature sets:

Single Click Control Passing

Samesurf enables the host or leader to pass control within the webpage itself via a single click without taking over the other participant’s computer or mobile device.

Requesting Control

The request control feature allows users to ask the current leader or host for control within interactive sessions.

Cursor Tracking

Session participants are able to track each other's cursors as they auto-scroll to follow the leader's movements within each page.

Enterprise Security

Samesurf promotes enterprise grade security through built-in features like TLS/SSL encryption, limitation of content sharing to a single browser tab, input field blocking and redaction of on-screen elements.

Authenticated Sharing

Samesurf empowers users to share their online experiences on websites that require logins such as Google Apps, Office 365 and Dropbox with session participants they trust and know well.

Live Messaging

Instant messaging elevates the shared experience by empowering users to share links and communicate with one another via public and private messaging as they view and interact with shared content.

Video Sharing

Samesurf enables multiple users to watch and listen to perfectly synced rich media content that includes videos, interactive games and WebGL websites.

Logout

The logout function enables users to exit active sessions while a simpler way to end a user’s participation in an active session is to simply close the current Samesurf tab. Once the host leaves an active session, all remaining participants will be automatically logged out of the experience as well.

Help Center

The Samesurf Help Center displays a simple road map for the various features that are integrated into our primary suite of offerings.

Samesurf Dashboards feature an agent queueing system that allows online support or sales agents to join a site visitor on their current webpage via a single click.

Samesurf empowers hosts to upload presentations, videos and documents to our cloud service so they’re instantly accessible within sessions. Uploaded content features crystal clear visual and audio fidelity for all participants on every device and browser.

Activate screen sharing on all modern browsers to broadcast applications and offline content that reside on the user desktop. Participants are able to either share their entire screen or confine sharing to certain open windows on the desktop.

Samesurf enhances the shared experience via install-free HD Video Chat on supported modern browsers like Chrome, Firefox, Opera, Edge and Safari.

Samesurf allows session participants to call in from their computers or phones as they speak with one another while sharing visual content in real-time.

Samesurf elevates the collaborative experience by enabling a single host or leader to share their camera with a virtually unlimited number of participants during large presentations like live webinars and training sessions.

Samesurf enables you to adhere to strict compliance principals while gaining valuable user insights that lead to better campaigns, products and services.

Hosts can initiate sessions by clicking the start button or scheduling future sessions via the dashboard. Any invited guest can join the session by triggering the Invite Link or Join a Session element.

Send out session invitations by copying and pasting the invite link or utilizing the default email service on your mobile phone or tablet.

Samesurf empowers multiple users to experience the same content in real-time from any device or browser with the instant ability to pass control within the same page. Mobile leaders will co-browse the mobile version of the site while followers will match that same view as they navigate together. Mobile keyboards are supported to enable full interactivity for all participants.

Samesurf empowers hosts to upload presentations, videos and documents to our cloud service so they’re instantly accessible within sessions. Uploaded content features crystal clear visual and audio fidelity for all participants on every device and browser.

Deliver install-free presentations from virtually any device or browser via the Bookmarks Tab that flows from clicking the Company Logo on the left portion of the Topbar.