Online Support & Sales

Empower sales and support agents to visually engage online customers in real time without requiring installs, coding or client reauthentication.

Provide ultra-secure, highly interactive support from any point within the user journey.

Online Support

Results in a 42% average improvement in handling times vs standard support

Empower clients to actively interact with your products via in-page control passing.

Assisted Sales

Results in a 29% average increase in conversions vs standard sales support

Delight customers by integrating a simple assistance tool that can be initiated or joined via a single click.

Results in a 33% average increase in satisfaction ratings vs standard support

The Most Seamless Way to Support and Sell Online

Experience the only remote engagement platform that sidesteps installs, latency and coding to support online support and sales.

View Features
Cobrowse
Samesurf Cobrowse

Browse all forms of content together infrom any device or browser.

Control Passing
In-Page Control Passing

Pass control within the same page without relinquishing device control.

Upload & Share
Upload & Share

Upload files to the cloud for instant sharing via a single click.

Analytics
In-Depth Analytics

Garner valuable analytics for broad insights and regulatory compliance.

Video Chat
HD Audio & Video Chat

Enhance the shared experience for all users via HD audio & video chat.

Screen Sharing
Screen Sharing

Toggle into screen sharing to display offline content from the desktop.

Session Recording

Record sessions for compliance and share them via a single link.

Live Messaging
Screen Redaction

Restrict real time sharing of sensitive data like credit card numbers.

Take Installs Out of the Equation

Samesurf just works via a single click from within our client experiences without requiring installs, engineering or IT modifications of any kind.

Pro

This option includes essential features for the Stand Alone Service.

$40/mo*

Get Started
  • Install & Code-Free Cobrowse
  • In-Page Control Passing
  • HD Audio & Video Chat
  • Upload & Share with 10GB Storage
  • Traditional Screen Sharing
  • High Definition Video Sharing
  • Instant Text & Link Messaging
  • Session Scheduling
  • Comprehensive Analytics
  • Help Center Support

Enterprise

This option includes the Pro Version and Custom Feature Sets.

Custom

Contact Sales
  • Website & App Integration via REST API
  • Screen Redaction for Sensitive Elements
  • Mobile App Cobrowsing for iOS & Android
  • Solo Tenant & Self-Hosted Cloud Deployments
  • Dedicated Server Based Pricing
  • Interface White Labeling
  • Domain Whitelisting
  • Session Recording
  • Management Portal Access
  • Priority Support & Enhanced SLAs